When it comes to claims within the realm of body corporates and homeowners’ associations (HOAs), understanding the fine print is as essential as it is intricate. This voyage through validity will steer you through the tumultuous waters of claims, ensuring that you chart a course that safeguards your community’s interests.

The Pinnacle of Validity: PMR 27’s Unveiling

PMR 27 stands as a sentinel guarding the validity of your actions. According to this sentinel, no document signed on behalf of the Body Corporate shall be valid or binding unless it bears the signatures of two Trustees or one Trustee alongside the managing agent. While some managing agents include this duty within their contracts, a word of caution arises.

Such a protocol, while well-intentioned, could pave the way for a deluge of unnecessary claims. This not only impacts the claims ratio but also spawns disputes over contractor prices and excesses. When such storms loom, it’s the Trustees who often find themselves navigating these choppy waters. They shoulder the responsibility of managing the policy, addressing complaints, and anchoring the community’s trust.

A Call to Validity: Sailing with a Claims Call Centre

Owners are often beckoned by the siren song of convenience—a Claims Call Centre. Yet, this call, while appealing, might not resonate with true validity. Claims phoned into this centre may not be valid and binding claims, as they lack the signed documents that PMR 27 demands.

In this scenario, it’s not surprising that the calls of abuse echo. A lack of management structure can embolden some owners to unleash a tide of unnecessary claims, challenging the very foundation of validity.

As custodians of your community’s harmony, it’s pivotal to sail with awareness. Trustees and managing agents, take heed—your signatures are the ink that validates the claims, the assurance that these claims truly navigate the waters of validity.

So, to the astute keepers of body corporates and HOAs, let the sentinel of PMR 27 be your guiding star, and let the waves of validity lead you toward a haven of rightful claims.

Stay Covered,

Ryan