It is a common escalated query that I receive from clients when the panel beater contacts them to advise that the insurance company has authorised them to use second-hand parts or generic parts on their motor vehicle. This causes a lot of frustration and clients often feel like the insurer is cheating them into a […]
Why People Choose Us?
We are responsive
We are reliable
We are resourceful
We are respectful
Who We Are?
Winsure is an Independent Insurance Brokerage based in Durban, South Africa that specialises both in short term insurance, as well as long-term assurance. With over 20 years’ experience in the Insurance Industry, Winsure is founded on the belief of exceeding our clients’ expectations in everything we do.
What I love most about Winsure are our clients – I invest in the relationships with my clients and ensure I understand their needs in order to advise and provide the correct cover to them; as well as alleviate them of the stress that insurance claims can bring.
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The latest Ombudsman for Short Term Insurance (OSTI) Annual Report makes interesting reading from a consumer perspective, especially the insights it provides on the most common reasons for claims being rejected. The report confirms that motor, home and household policies remain the Achilles heel of the South African insurance industry from a customer perspective. These are the […]
Sounds strange to find a reason to celebrate in the current economic crisis we find ourselves, but being a local business in South Africa where ‘local is lekker’ is testimony to who we are as South Africans. Our supportive nature and desire to see others succeed is something to celebrate! Since the start of our […]